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Why is now

publication date: Jan 11, 2012
author/source: Fiona Beckett
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I remember seeing a couple of emails when I was away in late November telling me the domain name was due for renewal and then that that my current credit card had expired. I tried to update the payment details on GoDaddy who host the domain registration but I couldn't get it to accept the changes and as I was travelling I thought I'd do it when I got back.

Then Christmas and various family problems intervened and I forgot about it until one of our regulars alerted me this weekend that the site had disappeared.

Panic ensued. I shot off emails to GoDaddy and my web hosting company who were copied in on the registration emails but they guy who dealt with it had left. GoDaddy simply weren't interested. They'd sent the notices, that was it. Someone had bought the site. There was nothing I could do.

I swiftly registered a couple of alternative domain names and Subhub got the site transferred to our new home but we've obviously lost our Google ranking and many visitors will just give up in frustration when they hit a dud link.

You can help us build that following back by linking to and passing it on to your uni welfare departments and any other organisations you think might find it useful.

It's a terrible warning as to how easy it is to lose a treasured domain name you've put a lot of work into (over 8 years) so make sure it doesn't happen to you.


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